Terms and Conditions

Terms & Conditions

These terms and conditions apply to all purchases made through the website of Maison Mary London, available at www.maison-mary.com and contactable via info@maison-mary.com.

1. Applicability

By placing an order, you agree to these Terms & Conditions.

2. Product Information

We make every effort to ensure that all products are described accurately and that all information provided is up to date. However, occasional typographical errors or inaccuracies may occur.

3. Orders and Payments

Orders are processed once full payment has been received.
Available payment methods may vary by country. Customers are responsible for checking which payment options are available in their region before placing an order.

4. Processing and Delivery

• Processing time: 1–3 business days

• Delivery time: 3–7 business days (depending on location)

• All orders are shipped directly from our supplier in Asia.

5. Returns and Cancellations

Please refer to our Return Policy for all conditions and procedures regarding returns.

6. Liability

We are not responsible for loss or damage during shipment if the tracking information confirms delivery to the address provided by the customer.
Please always double-check that your delivery details are correct before completing your order.

7. Intellectual Property

All content on this website (including text, photographs, and logos) is the property of Maison Mary London and may not be used or reproduced without prior written consent.

8. Complaints Procedure

Complaints can be submitted in writing via info@maison-mary.com.
We aim to respond to all enquiries within five (5) business days.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Netherlands.